Ecommerce WMS

B2B2C, ECOMMErCE WMS

Customer Satisfaction

Processing Order Speed

Employee Productivity

Return Rate

B2B2C, eCommerce Warehouse Management Software is suitable for sellers, 3PL companies to solve all difficulties on omni sale channels

Optimize the order processing workflow, surpassing the capacity of traditional warehouses

Dashboard

Inbound

Inbound eCommerce products: Scan the barcode of each product by PDA
Receiving by parcels/ pallets : Enter the barcode and enter the quantity after QC by PDA
Record product information: Batch code, production date, expiration date, Serial number
Inbound type: Normal inbound, return, warehouse transfer
Storage: Suggest storage location, record storage information
Label printing: Support to print individual product barcodes or by quantity
Services arising: Recording services arising at the time of products inbound.
Storing documents: When entering warehouses such as invoices, receipts, etc.

Outbound

Tracking stock orders: Manage and search for export orders
Order Picking (PTO) by PDA or paper
Picking goods by unsorted collection list (Pick & Sort ): equal to 100% PDA
Picking then Sorting (Pick then Sort): equal to 100% PDA
Pick up according to the list of similar orders: equal to 100% PDA to speed up when picking and packing
Pick up goods according to the list of 1 product orders (SIO – Single Item Orders): equal to 100% PDA
Pick-up utility: filter orders by area, priority, shipping service, waiting time, shipper, vehicle number
Sorting: by order quickly after picking up by “Pick then Sort” method
Packing according to pick-up list
Packing according to the bill of lading code: by scanning the shipping label code after collecting the order
Packing according to product code:
Print labels/vouchers
B2B – shipment: Manage the sealing of distribution packages. B2B delivery report. Support for paper goods
B2B – split picklist: Allows multiple pickers to do the same picking in one picklist
B2B – Short-ship : partial shipment
B2B – Route management: delivery routing for B2B orders

Inventory management

Transfer
Daily Cycle Count: for B2C warehouse
Stock inventory of partners on demand
View storage location
Look up working sessions: of warehouse staff such as receiving goods, storing goods, taking goods, packing, rotating …
Issues arise: manage and warn of errors arising during warehouse operation
Look up product history: Check the inbound and outbound history of each product in the warehouse
Storage equipment: Manage the status of tote devices containing inventory, canceled goods, picked goods
Update product information : batch number, production date, expiry date or serial number when errors occur
Merge & Dissolve: collect retail products into retail combos into singles and vice versa
Convert units: from cartons to cans, update quantity again
Change the condition of products: from New to Old, or damaged depending on the product in stock
Inventory adjustment: create inventory adjustment sessions (increase/decrease). Any remaining adjustments, partners will see at OMS

Warehouse Management

Warehouse KPIs : Manage and track warehouse KPIs
Employee income: Manage and track warehouse employee income set up according to KPI

Delivery Management - 3PL

Handover: Manage the delivery of goods from warehouse to delivery carriers
Update order status: Manually update order status if not integrated with delivery carriers
Delivery carriers: create bill of lading and update order status from ViettelPost, GHN, VNPost, NInjaVan, GHTK, BestExpress…

Return

Return from Delivery Carriers: Create a session to receive returns from delivery carriers, check the status of the package (new, damaged…), record damaged products if any at the time of receiving goods from delivery carriers. Record the reason for the failure. Distinguish between returns and refunds
Return to Warehouse: After receiving the returned products from delivery carriers, warehouse employees will QC and scan to receive the products into the warehouse to increase inventory.

Report

General inventory report: Current inventory of each shipper, each product
Detailed inbound and outbound report: Detailed inventory of each shipper, each product
Daily inventory report: Inventory by day
Expiry date inventory report: Inventory of products with batch number, production date, expiry date
Inventory report by serial number: Inventory of products to be managed by serial number
Inventory inbound and outbound report: Inbound and outbound information by time

For control

Establish

Warehouses: Create and update information of unlimited warehouses
Partners: Create and update information about Fulfillment service providers
Routes & Services: Create and set up transit routes and services
Carrier: Set up automatic connection of carrier
Consumables: manage storage bins and other Consumables
Goods list: Manage the warehouse owner’s definition list, link with the shipper’s catalog to charge FFM service fees
Service Fee Schedule: Set up a Fulfillment service fee schedule for commodity owners
KPI: Set KPI for each employee – measure warehouse staff productivity